Operations Assistant (2024 - 2025 School Year)

The Operations Assistant plays a central role in establishing a warm and welcoming atmosphere for families and visitors from the beginning of our school. They are a critical member of our Operations team and ensure the Operations runs smoothly.

Responsibilities

• Communicating effectively with students, families, and colleagues;
• Responding to family concerns promptly and effectively;
• Assisting school leaders and teachers in communicating effectively with Spanish speaking families;
• Ensuring an orderly, responsive, friendly and open school;
• Supporting school operations and ensuring classrooms supplies are stocked daily;
• Checking classrooms at the end of each day and ensuring that all classrooms meet school quality measures and standards;
• Supporting teachers by ensuring that all school operations and basic technology are functioning smoothly;
• Working with our school nurse to ensure the health and safety of students;
• Adhering to the policies, standards and school wide responsibilities described in the Faculty and Staff Handbook and the COVID Handbook;
• Supporting front office staff with phones, visitors, and families as needed;
• Completing biweekly supply inventory for all teacher and office supplies;
• Ordering new supplies and materials as needed;
• Reconciling credit card statements;
• Checking and printing and timesheets and working with Director of Operations on basic finance procedures (petty cash, purchase orders, invoices);
• Managing the collection and maintenance of student, personnel, and school information (receive forms and paperwork, track missing forms, manage databases, update contact information, keep records current, etc.);
• Managing school wide daily systems (supply student attendance, support with Dean's List)
• Coordinating school communications with service providers;
• Managing school maintenance and supply systems;
• Helping administer and manage National School Breakfast Program, National School Lunch Program, and snacks;
• Completing all necessary school wide duties for the successful and orderly functioning of the school (e.g., hallway supervision, arrival/departure transitions, participation in field trips, etc.) and other such duties as the school leaders may from time to time request;
• Providing consistent rewards and/or consequences for student behavior to ensure that students observe the school’s core values, high expectations, and strict code of conduct;
• Supporting the nurse and facilities manager in cleaning classrooms after spills, bathroom accidents, and other typical student messes;
• Performing other related duties as requested and assigned.

We look for team members that embody our REACH values. This includes the characteristics below.

• Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college  
• Has demonstrated effective outcomes and results, and wants to be held accountable for them 
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly 
• Works with urgency and purpose to drive student outcomes 
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change 
• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization 
• Works through silos and forges strong relationships in order to achieve outcomes 
• We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students. 

Qualifications

• Fluency in English and Spanish preferred
• Excellent communication and interpersonal skills and the ability to establish and maintain effective and collaborative working relationships with a diverse staff
• Alignment with the school's mission to ensure that every student in grades 5 through 8 has the academic and character foundation necessary to succeed in high school, graduate from college, and pursue ambitious life goals.
• Demonstrated application of Étoile Academy’s core values: Respect, Excellence, Ambition, Community, and Hard work.